FAQS
- What events do you cater to?
With our wide range of offerings and styles we are able to cater to almost any special occasion. Think of birthdays, engagements, weddings, hens, and baby showers. Sky is the limit!
- Do you have a shop front? Can I visit your shop?
Annielovescakes is purely an online based bakery business that you can visit online (24/7). We operate in a dark commercial kitchen based in Brisbane. Further pick up details will be provided to you 5 days prior to collection day.
- How can I order from you?
Shop our popular range of cakes online. Skip the long consultations via email and purchase your cake at anytime of the day. Customise each design with your choice of size, flavour, colour and text.
- How much notice do you need?
We require 7 days notice. Our website will not accept orders that are due in less than 7 days. On occasions we will have time to manually accept rush orders so please check in with our team via email to try your luck!
- How can I check your availability?
- I cannot find the design that I am after on your online shop. How can I enquire for a special custom order?
You may send in your unique enquiries here. We will get back to you within 2-3 business days to let you know if we can accept your order. Be sure to give us as much as time as possible (we recommend 3 weeks advanced notice).
- Do you offer delivery?
Yes! We have partnered with a food distributor that services Brisbane & surrounding areas every week between Wednesday - Friday (between 6am and 12pm). Unfortunately we do not offer specific time deliveries because our drivers have unique schedules. You will be notified via text the day prior of an estimated time of arrival.
- What locations can you deliver to?
Brisbane Metro - every Wednesday, Thursday, Friday
Gold Coast - every Thursday
Redcliffe & Bayside - every Friday
Ipswich & Toowoomba - every Wednesday
Morayfield, Caboolture, Bribe Island - every Friday
- Do you have any gluten free and dairy free options?
Yes! But we must warn you that we work in a shared facility that handles all allergens such as gluten, dairy, eggs, nuts and soy. If you are severely allergic to any of these then we do not recommend you consume our products. If you however are following a gluten free and dairy free diet for lifestyle or nutritional reasons then we can assist.
Our flavour range is limited to vanilla sponge and chocolate mud - both gluten free and dairy free.